Help - Notifications  

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Here's some information about notifications at Pocket-Monkey and how they work. (This is a subset of the Frequently Asked Questions list, which contains this and other useful information. To see the full FAQ, click here.)

Notifications - Questions

 Q.What are game notifications?
 Q.You'll send me an email every time it's my turn!?! (Quick answer: No :-)  )
 Q.When will you send me notifications?
 Q.What do you mean by "...haven't been on the site for a while..."?
 Q.What options do I have for notifications?
 Q.Can I turn off game notifications? (Quick answer: Yes)
 Q.How long do I have to be gone before you send me an email?
 Q.How often will you send me an email?
 Q.You'll keep sending me emails over and over again?

Notifications - Answers

Q. What are game notifications?

Pocket-Monkey can notify you via email when it's your turn in a game, when someone sends you a private message or game invitation, etc. This is entirely up to you; you control whether and how often we send you email notifications.

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Q. You'll send me an email every time it's my turn!?!

No. :-) We used to do that (well, something like that), but it's a huge amount of email and lots of people didn't like it. So now, we send you summary emails instead, on a schedule you choose.

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Q. When will you send me notifications?

We'll send you a notification email when you haven't been on the site for a while and:

  • It becomes your turn in a game
  • Someone sends you a game invitation
  • Someone sends you a private message
    (including the site itself sending you messages about tournaments you're playing in)
Note that we don't bug you about games where it was your turn when you left the site; we figure you knew about them and are planning your strategy... ;-)

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Q. What do you mean by "...haven't been on the site for a while..."?

When you're not on the "Active Players" list (see this question for details), the site then uses a setting you supply (see below) to determine how long to wait to send you your first notification email (provided there's something to tell you; we don't just email you to say nothing's happening).

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Q. What options do I have for notifications?

You control:

  • Whether we send you notifications at all (details)
  • How long to wait after you've been on the site before sending you the first notification (details)
  • How long to wait before sending you another (details)
The questions below describe these options further.

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Q. Can I turn off game notifications?

Yes. Here's how:

  • Click the Settings tab, which will take you to your player profile page
  • Fill in your password in the "Current Password" box (just to prove it's really you making the change)
  • Scroll down to the Miscellaneous section and uncheck the "Yes, email me when it's my turn and such" checkbox
  • click the "Update Profile" button at the bottom -- you must do this, or your changes won't be saved!
The site will immediately stop sending you notifications.

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Q. How long do I have to be gone before you send me an email?

Well first off, we won't bother you at all unless there's something to tell you. Beyond that, you control when we send you the first notification. There's a setting in your player profile:

First notification after ___ hours and ___ minutes (if there's anything to say)

This tells us how long after you've left the site we should wait before sending you the first notification email. The default for this is just ten minutes, because we figure you want to know almost right away if it's your turn in a game, etc., but you can set it to a longer period. For instance, you could say that you want us to first notify you four hours after you leave the site.

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Q. How often will you send me an email?

That's also entirely up to you, it's controlled by this setting in your player profile:

Subsequent notifications after ___ hours and ___ minutes

This tell us how long we should wait, after sending you the first notification email, before we should send you another one. Of course, if you come to the site in the meantime, we don't send the update -- we only send notifications when you're not around.

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Q. You'll keep sending me emails over and over again?

Only on the schedule you give us. Also, after a week, if you haven't come back to the site, we stop sending you notifications on the theory that you've probably gone away for a holiday or something. This was a last-minute addition and so it's not an option you can set (yet).

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