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Outage July 9th - 12th

Thread #1687 - Messages: 25   (some may be hidden) **This thread is closed** 
 Outage July 9th - 12th Message #16663    Replies: 9
posted by T.J. (T.J. Crowder) on 07/12 at 14:46
Hi folks,

Well, we've had our first major outage in a LONG time: It started at about 17:20 (GMT) on the 9th and happened all at once. The web server lost its ability to connect to the database server. Of course, it just so happens that this was just a little bit after I checked in with the site for the last time before going away for a couple of days with no internet connection! So although it wasn't a big problem, I couldn't do anything about it for a while.

No games were timed-out while the site was down or anything like that, and as ever, no game data was lost.

Sorry for the hassle! Timeouts will be off for a few days to give people a chance to come back to the site and play their games.

The good news is that the server restructuring I worked out a few weeks ago and plan to do late this year would have made this error transparent (to you, not to me). So although we're not prone to lots of failures, once I get that in place we'll have even fewer of them.

Enjoy your games!
--
T.J. Crowder
First Primate
Pocket-Monkey.com
 
 Re: Outage July 9th - 12th Message #16664    Replies: 1
posted by magic (dot) on 07/12 at 15:41
thanks TJ just glad to be back :-)
   
 Re: Outage July 9th - 12th Message #16671    Replies: 0
posted by Carole61340 (Carole) on 07/12 at 17:36
Thanks T.J. Sure missed playing here. This is my favorite site!
 
 Re: Outage July 9th - 12th Message #16665    Replies: 0
posted by RedBaron (Will C. Crowder) on 07/12 at 15:50
Thanks TJ!

Red aka Will :-)
 
 Re: Outage July 9th - 12th Message #16666    Replies: 0
posted by corker (elise) on 07/12 at 16:20
am pleased to be back... as always enjoy the games
 
 Re: Outage July 9th - 12th Message #16667    Replies: 0
posted by cathm (Cath) on 07/12 at 16:26
I must have ESP.....for some reason it occurred to me that you weren't around during this outage.
SOOOOO glad you and pocket are back!!
 
 Re: Outage July 9th - 12th Message #16672    Replies: 0
posted by kitzel (Joan P. Duff) on 07/12 at 17:51
You're BACK! (...and so it goes). Just pleased to be able to play again.
 
 Re: Outage July 9th - 12th Message #16673    Replies: 1
posted by southwestnut (southwestnut) on 07/12 at 18:37
TJ... this one scared me. I though I had some phantom virus that disabled my computer from going back to the last site I visited.

Gmail...no problem.
Facebook...no problem.
Youtube...no problem.
Pocket-Monkey... VIRUS OF DEATH!!!!!!!!!!!

Welcome back!
   
 Re: Outage July 9th - 12th Message #16687    Replies: 1
posted by jazzba (Jazzba) on 07/13 at 13:42
Someone has a Pocketmokey Facebook group.
You could join the group to see who's (whose?) end the problem is on.


http://www.facebook.com/group.php?gid=20662319962
     
 Re: Outage July 9th - 12th Message #16690    Replies: 0
posted by judybell (judy s :O)) on 07/14 at 03:43
yeah someone told me about that facebook group
 
 Re: Outage July 9th - 12th Message #16674    Replies: 0
posted by water_head (Tim) on 07/12 at 20:52
THANK YOU TJ! Glad to have you back, and glad to know it was simply a glitch and nothing more. As always, because I have been here since almost the beginning days of the site, I appreciate all of your hard work on Pocket-Monkey. It sure does figure, though, that it would take you trying to take a few days off for yourself for this to happen! I'm just glad things are ok. On with the gaming!!

Thanks again, bud, for everything!

--Tim
 
 Re: Outage July 9th - 12th Message #16681    Replies: 0
posted by pejy69 (PJ) on 07/13 at 06:42
Just glad to see pocket-monkey up and running again TJ....

Great work......

 
 Re: Outage July 9th - 12th Message #16697    Replies: 0
posted by Eaglesun (bill) on 07/15 at 17:15
thanks tj love this site and would hate to lose it
 good to be back Message #16670    Replies: 1
posted by maxela (vest) on 07/12 at 16:57
Thanks TJ, I am glad it's all good now
 
 Re: good to be back Message #16675    Replies: 0
posted by judybell (judy s :O)) on 07/12 at 23:19
good to have it back up TJ
 donations Message #16676    Replies: 2
posted by Mayor (Jeff) on 07/12 at 23:51
if you missed the site, now is a good tine to help out and make a donation. How many sites are free that you play on?
 
 Re: donations Message #16677    Replies: 0
posted by judybell (judy s :O)) on 07/13 at 03:21
well if some ppl have money they could but when u dont u dont have money
 
 Re: donations Message #16688    Replies: 0
posted by cathm (Cath) on 07/13 at 17:42
very good point!
 life is good again Message #16683    Replies: 1
posted by sallee (Lee) on 07/13 at 11:17
 
 Re: life is good again Message #16692    Replies: 0
posted by judybell (judy s :O)) on 07/14 at 19:01
yup life is good
 Re: Outage July 9th - 12th Message #16696    Replies: 1
posted by T.J. (T.J. Crowder) on 07/15 at 14:17
Hi all,

We'll turn timeouts back on tomorrow.

Enjoy your games!
--
T.J. Crowder
First Primate
Pocket-Monkey.com
 
 Re: Outage July 9th - 12th Message #16698    Replies: 0
posted by T.J. (T.J. Crowder) on 07/16 at 13:28
...and they're back on.

-- T.J. :-)
 My Game board's Message #16699    Replies: 2
posted by CurrentRiver (Wanda) on 07/16 at 15:57
Hello all you good friends that are in Tournment Games with me. Since we have been back to our games, my game board's are all destorted. It takes to long to make a move. So I'm deleteing my tournment games and trying to finish up my other one's. Then I'll check in once in awhile to see if everything is back to normal.

Good luck to all

Take care
 
 Re: My Game board's Message #16700    Replies: 0
posted by T.J. (T.J. Crowder) on 07/16 at 18:26
Hi,

Nothing's changed at our end, so just checking back periodically probably won't make any difference. Rather than resigning all your tourney games, I suggest trying to determine what's causing the problem and dealing with that.

If you're using our Java games, I'd try these steps from the help.

If you're using our DHTML (WebTV-compatible) games, I'd suggest:
  • Clearing your browser cache and seeing if that helps
  • Making sure you don't have the browser set to "zoom" the site
  • If you're using a WebTV box, actually turning it off and back on after clearing cache
HTH,
--
T.J. Crowder
First Primate
Pocket-Monkey.com
 
 Re: My Game board's Message #16708    Replies: 0
posted by judybell (judy s :O)) on 07/19 at 07:37
hate to see u leave

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