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Game timeouts during the recent outage

Thread #243 - Messages: 4   (some may be hidden) **This thread is closed** 
 Game timeouts during the recent outage Message #978    Replies: 1
posted by T.J. (T.J. Crowder) on 10/10 at 10:35
Hi folks,

37 games timed out during the few days last week when we were having trouble with the server. 28 of them were counted in the stats (the other nine had too few moves to count). This affected a total of 35 players.

This morning, I un-counted those games, so if you had games time out because you couldn't get to the server, they don't show up in your statistics anymore. I'm sorry that I can't restore the games so you can play them out, but at least -- again -- they don't count.

The Elo ratings are very slightly off as a result of this; I'll fix them next weekend (it takes a substantial amount of time because of the nature of Elo ratings, and it has to be done when the site is offline).

Again, I'm sorry for the trouble, I thought I'd turned timeouts off when we started having problems. As you can imagine, it was a bit of a hectic time trying to diagnose what was happening and getting it fixed. (Looks like the server's mainboard or power supply was getting twitchy; we got them swapped out.)

Enjoy your games!
--
T.J. Crowder
First Primate
Pocket Monkey

 
 Re: Game timeouts during the recent outage Message #982    Replies: 1
posted by andyspud (Andy) on 10/12 at 18:18
The Elo ratings are very slightly off as a result of this; I'll fix them next weekend (it takes a substantial amount of time because of the nature of Elo ratings, and it has to be done when the site is offline).
Does this mean that Pocket-Monkey will be offline at the weekend?


ANDY
   
 Re: Re: Game timeouts during the recent outage Message #983    Replies: 1
posted by T.J. (T.J. Crowder) on 10/12 at 22:05
LOL, hey "Addicted" Andy -

Yes, but not for a very long time, probably about four hours, and I do it when people mostly aren't here anyway... ("Substantial," in this context, is probably about 90 minutes, but I never do things like this without a good solid backup, etc.)
--
T.J. Crowder
First Primate
Pocket Monkey

     
 Re: Re: Re: Game timeouts during the recent outage Message #985    Replies: 0
posted by andyspud (Andy) on 10/13 at 19:14
Thanks for the reply T.J.


ANDY
[Addicted to Pocket-Monkey]

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