I wanted to post an update on the speed problems we've had since we moved to our new servers.
First off, a big "thank you" to everyone who sent in traceroutes and slow speed reports. Those have been very helpful. You don't need to bother any more, I think we probably have enough data to work with.
One of the ways that helped was to show us that it probably isn't a network routing problem. (That doesn't mean it's not a network problem, just that the routing is fine.) That narrows it down some. I've also found and fixed a couple of fairly minor configuration problems which I think have made (not surprisingly) fairly minor improvements. :-)
I'm sifting through the data I had the system automatically record, cross-referencing it with your speed reports, investigating the configuration of the servers, etc. Unfortunately, my real job has demanded most of my time the past couple of days and I won't be able to do an in-depth analysis until the weekend, but it's my top priority come Saturday morning. [Maybe someday PM will be my job; until then, have to pay the mortgage. :-) ]
I appreciate all of you who are bearing with us while I'm working this through. Hopefully the "elder"s here, the people who've been with us for a while, have reassured the newcomers that this is not normal and it certainly isn't acceptable. We'll get it fixed.
I've made a configuration change, so please let me know by replying to this message if you see a difference (faster or slower) over the next few hours as compared to the same time of day earlier this week. The change was made about 15 minutes ago as I write this (see the date/time on this message, above and to the right of this text), roughly 17:45 British Summer Time.
Again, please if you can comment on the difference you see (for good or ill). It doesn't help if you say "it's slow"; I don't know whether that's a change. :-) Slower than yesterday, faster than yesterday, about the same as yesterday -- those are helpful.
slower than yesterday and the main page takes forever to load, also had trouble to move the games, had to hit send 2-4 times befor it would go.
Re: Configuration Change
Message #2646 Replies: 0
posted by robin (Happy Johns other half x) on 06/16 at 21:33
Sooooo slow tonight, worse i have ever seen it! Took ages to get into the main page and then inbetween games and clicking on the dice takes for ever to roll! after hitting send it takes ages to activate.
posted by pint of beer (john shields) on 06/16 at 23:06
seems better now
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