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Strange Things Happening

Thread #432 - Messages: 20   (some may be hidden) **This thread is closed** 
 Strange Things Happening Message #2009    Replies: 10
posted by T.J. (T.J. Crowder) on 04/17 at 22:11
Hi folks,

In the past few days, I've been getting some strange error reports from probably five or six people. Since we haven't changed anything at all on the live site, it isn't at our end, but I really would like to know what it is.

So far, the reports take two forms, both from Java users:
  • People saying that when they go to make a move, the page "jumps" and they have to try again, and that works.
  • People saying that the Send button isn't working.
If those things are happening to you, would you post a note here answering these questions?
  1. What operating system to you use? (E.g., Windows 98, Windows 2000, Windows XP Home, Windows XP Professional, Linux [and what distro], Mac OS, etc.)
  2. What browser do you use? (E.g., Internet Explorer, Firefox, Safari)
  3. When did the problem start? (As precisely as you can.)
  4. What exactly do you see when it happens?
  5. Do any warnings appear, any new toolbars talking about anything being blocked, etc.? E.g., when the page "jumps", does anything at all new appear on it?
  6. Does anything appear anywhere else on your screen?
  7. If you're using Windows, do you have "automatic updates" turned on?
  8. What version of Java are you using? Whatever came with your browser, or something you installed from www.java.com, or...? (If you're not sure, please go to the Help here on the site, click the "How do I check if my Java setup will work with the site?" question, and then follow the link to the diagnostics applet and send in your diags.)
I'm just trying to better understand what's happening. Again, it's not a change at our end, but if I can point people at a fix, I'd like to be able to do that.

Thanks,
--
T.J. Crowder
First Primate
Pocket-Monkey.com

 
 Re: Strange Things Happening Message #2013    Replies: 1
posted by pint of beer (john shields) on 04/17 at 22:23
1 XP windows
2 internet explorer
3 about 3 days ago
4 just the screen jump
5 not seen any warning nothing visable any were
6 nothing
7 i think soo, my son put them on
8 not sure will post this then have a look
   
 Re: Re: Strange Things Happening Message #2014    Replies: 1
posted by pint of beer (john shields) on 04/17 at 22:28
8 jarva runtime version 1.5.0_06
     
 Re: Re: Re: Strange Things Happening Message #2015    Replies: 1
posted by pint of beer (john shields) on 04/17 at 22:50
just checked with my son he says he installed a Microsdft update in the last few days. Also another player who i am playing says a friend of hers is suffering the same bug
       
 Re: Re: Re: Re: Strange Things Happening Message #2016    Replies: 0
posted by pint of beer (john shields) on 04/17 at 23:04
On 15th April 2006 the following were installed
Security Update For Windows XP (KB911562)
Security Update For Windows XP (KB911567)
Security Update For Windows XP (KB912812)
Security Update For Windows XP (KB908531)

these are the updates my son installed hope they are some use to you
 
 Re: Strange Things Happening Message #2017    Replies: 0
posted by dalyark (dalya) on 04/17 at 23:36
Really stragne thing just happen to me- A window just pop up and said A new Turn has just arrived- and it let me make another move against the person I'm playing against- and that person wasn't blocked either- now I don't mind but it wasn't really fair- it was backgammon-
 
 Re: Strange Things Happening Message #2018    Replies: 0
posted by shyrae1 (Brenda) on 04/17 at 23:55
Windows XP Home
Internet Explorer
2 days ago
Saw a small box in the center of screen that said click to make a move???
I have to click- then click again
latest Java version
Auto updates turned on
 
 Re: Strange Things Happening Message #2019    Replies: 0
posted by sungolfer (Bonnie) on 04/18 at 00:13
I started having problems on the 14th.
Windows xp home
ie
When I go to click on the roll button I have to do it twice. It doesn't go to my pointer but stays as a hand with a pointing finger. Sorry I don't know what it is called. First time I click the page moves up. Click again and it goes to my pointer. But I'm also finding this problem on other sites as well. Always having to double click when I use to only click once.
No warnings, nothing new on page and I do have automatic updates.
I'm going to go to the help page and start looking into my java now.
 
 Re: Strange Things Happening Message #2020    Replies: 0
posted by sungolfer (Bonnie) on 04/18 at 00:17
I have sent you my diagnostics for java.
 
 Re: Strange Things Happening Message #2021    Replies: 1
posted by sungolfer (Bonnie) on 04/18 at 00:36
Btw there is a message I just remembered seeing. "Click to activate and use this control."
   
 Re: Re: Strange Things Happening Message #2027    Replies: 1
posted by T.J. (T.J. Crowder) on 04/18 at 06:48
Ah hah! I suspected as much. What's happening is a change to Internet Explorer released recently. They've changed the way that Java applets have been put in Web pages for nine years, I believe as the result of having lost a lawsuit related to ActiveX plug-ins in web pages. Only Internet Explorer users who have the latest update will have this problem.

It's because Internet Explorer now requires that users click on an applet (or ActiveX control) to "active" it before they can do anything with it. That's why people are saying that the cursor remains a "hand" and the page jumps (probably to center the newly-activated control), until they click again (because the first click "activated" the control).

There's a way we can change our pages to work around it, I'll see what I can do.
--
T.J. Crowder
First Primate
Pocket-Monkey.com

     
 Re: Re: Re: Strange Things Happening Message #2029    Replies: 0
posted by T.J. (T.J. Crowder) on 04/18 at 06:50
Sorry, meant to mention: Details here: http://support.microsoft.com/default.aspx/kb/912945/en-us.

-- T.J. :-)
 
 Re: Strange Things Happening Message #2022    Replies: 0
posted by LadyRebel (Carol) on 04/18 at 01:20
I'll throw my 2 cents worth in here TJ. I've had a problem sending messages and game invites. I type the message or offer the invite, but the person I'm sending it to doesn't get it. This isn't every time, just a random thing. In fact, I sent you an invite a couple days ago. Did you get it?

1. XP
2. IE, Firefox
3. about a week
4. nothing unusual
5. no warnings
6. nothing else appears
7. auto update not on
8. Java 2 v. 1.5.0 (build 1.5.0_06-b05)

Thanks,
Carol
 
 Re: Strange Things Happening Message #2023    Replies: 1
posted by Orchid Canary (Yours Truely) on 04/18 at 01:20

i am using windows xp professional

internet explorer

approx. 3 or 4 days ago

after i bring the game up,, i have to click twice on the first move ,after that, just once, it is like that every single game.

no warnings or any other unusual things happen

no

automatic updates is turned on

i will check the java
   
 Re: Re: Strange Things Happening Message #2024    Replies: 0
posted by Orchid Canary (Yours Truely) on 04/18 at 01:41
i did have to update my java, but it didnt help,, i still have to click twice the first time..also i did forget i do get a thing that comes up "click to activate and use the control"...
 
 Re: Strange Things Happening Message #2025    Replies: 0
posted by getarget (Alan M Lukee) on 04/18 at 02:21
1. Windows XP Professional
2. Internet Explorer
3. Sorry 1 1/2 weeks
4. Roll button - need to push twice, and send button does not work, and explorer locks up.
5. No warning, nothing
6. No all is fine.
7. Windows auto is on.
8. Java is fine
 
 Re: Strange Things Happening Message #2026    Replies: 1
posted by ChristiRose (Christi) on 04/18 at 03:36
I'm not having the problem, but read about it here:

http://flashmx2004.com/forums/index.php?showtopic=9358

it seems to be from an Internet Explorer update and there is a link in the forum to Microsoft's info on it. It's a pretty short and easy read.

Hope that helps! ;D
   
 Re: Re: Strange Things Happening Message #2028    Replies: 0
posted by T.J. (T.J. Crowder) on 04/18 at 06:49
Yes, thanks! That is indeed related. See my message above.

-- T.J. :-)
 Re: Strange Things Happening Message #2032    Replies: 1
posted by T.J. (T.J. Crowder) on 04/18 at 09:40
Hi all,

Please see my new post here.
--
T.J. Crowder
First Primate
Pocket-Monkey.com

 
 Re: Re: Strange Things Happening Message #2033    Replies: 0
posted by pint of beer (john shields) on 04/18 at 09:55
just come on the problem seems to be fixed

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